complies with all GDPR, eIDAS and PSD2 regulations
Explore Use Cases
eSignature and Virtual Call Center for Enterprises
What we can do for you
easy-to-use client identification
Provides customer identification solution, both
real-time and non-real time with several automated checks included.
DIGITAL BRANCH MANAGEMENT
Digital contact centre solution that can be used both online or through physical KIOSK devices installed in branches/storesLearn more
REMOTE INSPECTION SOLUTION
Insurance specific product that enables customers to start the claims and CASCO processes remotely by taking pictures of the damage through the eClaims platformLearn more
EIDAS compliant electronic signature that is accepted by the Hungarian legislationLearn more
FaceKom’s Computer Vision enables partners to use advanced technology like biometrics, OCR, MRZ during customer identification, making it easy to securely detect and prevent fraudulent behaviour.
NFC Typeless Identification
All NFC-capable identity documents can be easily verified using FaceKom’s technology which result in a completely typeless process throughout client onboarding.
Need trained operators? We’ve got you covered.
FaceKom offers outsourced operator services for both customer acquisition and digital customer service products.Learn More
Advantages for your
Customers can take care of their business from anywhere.
Customers can book appointments in advance and save the time of commute.
Customers can contact the bank by using only their devices, without having to download any app or deal with paper contracts. The solution supports every device, operating system and browser
Advantages for your
Ease pressure by allocating available branch-based agents to incoming calls and reduce the size of the physical branch while maintaining the same quality of customer service.
Serves All Customer Segments
Such as SMEs, retail and private clients.
Use your new digital channel to effortlessly increase sales after the global pandemic subsides.
We offer enterprise-grade solutions for highly reduced fees.
Increased Customer Satisfaction
Which consequently reduces customer churn.
FaceKom products are compliant with eIDAS, PSD2 and GDPR legislations and the highest security standards and data management regulations. It is GDPR and PSD2 ready. We’re a non-qualified trust service provider in our native Hungary and constantly work with regulatory bodies to maintain the highest possible standards.