Digital Government Package
Your Digital Nation
A community empowered by simplified client service. A complete and integrated product package.
The FaceKom Digital Government Package is an easy-to-use online client service system. Eliminate queues and reduce staff workload while increasing the number of servicable case types.
Explore some of our use cases to see how FaceKom can take your client service solutions to the next level and create a completely digital, integrated experience.
Transfering Electricity MeterView Step-by-Step
Transfering Electricity Meter
STEP 1 of 4
Meet Tim. He recently bought a new apartment and needs to transfer his electricity meter in his name. He visits the Local Electricity Provider’s website and begins the identification process with a single click.
STEP 2 of 4
The operator, Anna takes Tim’s call and handles Tim’s online identification process using a webcam. Anna asks Tim for some required documents (ID card, driver’s licence etc) and analyzes them. In just a matter of minutes, Tim’s identitiy is verified and he can now sign papers online by clicking a button. Learn more about FaceKom ID and eSign technology.
STEP 3 of 4
Using his newly created FaceKom ID, Tim logs in to the client area. He fills out the necessary forms for the electricity meter transfer, reads the contract, then uses eSign technology to sign the contract by pressing a button. Tim is now done.
STEP 4 of 4
The results: Tim has successfully transfered his electricity meter with his name in under 20 minutes, without leaving his new home. He now has a versatile FaceKom ID with eSign that he can use on any partnering government service provider to solve his issues with ease.
Getting A Loan
Using a validated digital ID created at a Utility Provider, the client can easily log in to his bank's secure area, and from there, with the help of a live operator and FaceKom's eSign technology, he can easily get a loan in 15-30 minutes.
Ease of use in the financial sector doesn't stop with banking. Getting an amazing life insurance contract signed online, using FaceKom's patented technologies is a painless and quick procedure. Users can take of their future from the comfort of their homes.
Applying for Classes
Imagine enrolling in a university class, using a validated ID you got at your local Electricity Service Provider. This is now possible, with FaceKom's integrated technologies.
It's that time of the year again... Time to pay taxes. Understandably, citizens want to make this time-consuming and complicated process easier. You can log in using your validated digital ID, get the necessary documents filled and sent them right in to your Local Tax Agency.
Accessing Diagnostic HistoryView Step-by-Step
Accessing Diagnostic History
STEP 1 of 3
Tim wants to go to the doctor because of his knee problems. The doctor asked him for all of his earlier test results. Unfortunately, he lost them during the move to his new flat. Luckily, he has a brand new FaceKom ID created for him at the Local Electricity Provider. See previous use case for details.
STEP 2 of 3
Tim then goes to his Social Security website and uses his FaceKom ID to log in. From there, he can access all of his previous diagnoses and test results, print them out or send files digitally to his doctor for evaluation.
STEP 3 of 3
Tim can also use his FaceKom ID to log in to his doctor’s website and book himself an appointment. Get well soon, Tim!
New Driver's License
For a new driver's licence, the client needs to have his picture taken at an authorized office, so he will need to get there in-person. But his validated ID, created with FaceKom technology can help speed up the process significantly. The person who is in charge of creating new licences can get all the necessary personal information in a matter of seconds.
Getting your letters and packages is now easier than ever. Your validated digital ID you got when you managed an issue with your electricity provider can also help you pick up your important deliveries from the post office.
FaceKom's Digital Nation package can be used in the public sector. So if you need to upgrade your mobile internet plan to get a better deal, your validated ID can save you time by letting you skip identity verification steps.
Proof of Age
Whether it's the Football World Cup or NFL playoffs, using online gambling sites means you have to prove you're of legal age. Since FaceKom validated IDs can potentially be used in the public sector, this step can be done in just a few seconds and you can start betting right away.
When you decide that you really need that extra 49 channels, you want them as soon as possible. Just use your previously created FaceKom ID and sign your new contract in no time without ever leaving home.
Logistics & Transportation
Handling international shipments is full of paperwork that you need to sign. What if all this signing could be done with the click of a button? That is exactly what FaceKom provides with it's patented eSign technology.
... and many more.